“ONLY” Embroidery Oversized Crewneck Sweatshirt Light Gray

SHIPPING

The Courier's Company will call you for 3 days to settle with you a delivery time, if you didn't reply on their calls for 3 days; your order will be cancelled and returned to our store. Any Change in the address should be told to them when they call you.

If your order is cancelled and returned to our store and you want to re-order it, payment will be done through online transfers before the order is shipped. 

Same/next-day and express shipping are, unfortunately as of now, not supported.

You're responsible for paying your own shipping costs for Returning / Exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

EXCHANGES
 
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We only replace items if they are defective or damaged or size change. If you need to exchange it for the same item, send us through Instagram DM or an email at support@denjoestore.com

Once your exchanged item is received and inspected, we will contact you to notify you that we have received your exchanged item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed and a courier will contact you to deliver the item, within 3-5 working days. 

IMPORTANT NOTE

On-sale and discounted items are NON-refundable, and are only eligible for a same-product size exchange.

Kindly be informed that shipping fees are non-refundable. If you request an exchange, you will be responsible for covering any additional shipping costs.
However, in the case of receiving a damaged, defective, or incorrect product, we are pleased to offer a full cash-back or a free exchange - according to your preference.

OUTER SHELL

100% cotton

LINING

100% cotton

Caring for your clothes is caring for the environment.Lower temperature washes and delicate spin cycles are gentler on garments and help to protect the colour, shape and structure of the fabric. Furthermore, they reduce the amount of energy used in care processes.

Machine wash at max 30ºC/86ºF with short spin cycle.

Do not use bleach.

Iron at a maximum of 110ºC/230ºF.

Do not dry clean.

Do not tumble dry.